A Tele Channel BFSI (Banking, Financial Services, and Insurance) job typically involves handling sales and customer service through telecommunication channels. Here are some key responsibilities and duties for this role: Sales and Customer Service: Engage with potential and existing customers over the phone to promote and sell BFSI products such as insurance policies, loans, and investment plans. Lead Generation: Identify and generate leads through cold calling, follow-ups, and referrals. Maintain a database of potential clients and track interactions. Product Knowledge: Stay updated with the latest BFSI products, services, and industry trends to provide accurate information to customers. Customer Relationship Management: Build and maintain strong relationships with customers by providing excellent service and addressing their queries and concerns. Achieve Sales Targets: Work towards achieving individual and team sales targets and contribute to the overall growth of the organization. Documentation and Reporting: Maintain accurate records of customer interactions, sales, and follow-ups. Prepare regular reports on sales performance and customer feedback. Compliance: Ensure all sales activities comply with regulatory requirements and company policies. The ideal candidate for this role should have excellent communication and interpersonal skills, a strong sales acumen, and the ability to work in a fast-paced environment.